Delivery & Return

Once we have received your payment, the items that are in stock will be processed and shipped in 3 business days.

For your special orders, the pre-order items will be produced after your purchase and will be ready to ship within 7-10 days.

Look Project is not responsible for any import duties, clearance fees or brokerage fees including any other additional charges for international shipments.

Payment of these amounts will be necessary to release your order from customs on arrival. We are pleased to accept timely exchanges/returns of unused and undamaged items within 15 days from the date of you received your order. However, we don’t offer a free return service.

Your special orders cannot be exchanged or returned except for incorrect or faulty items.

To arrange an exchange or return please contact us at

Return Address:

Halaskasrgazi Mah. Rumeli Cad. Şelale Apt. 29/6
Şişli – Nişantaşı – İstanbul

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